As the COVID-19 situation continues to evolve, in an effort to protect our communities, the Piermont Bank office located at 4 Bryant Park, Third Floor, New York, NY 10018 will be temporarily closed effective Friday, March 20th, 2020 until further notice.
Our team is working remotely to provide uninterrupted services to our clients. For any service issues, questions or inquiries, please call your Relationship Manager, or call us at 212-266-9200 or email firstname.lastname@example.org. You can continue to access your account 24/7 with our Online and Mobile Banking app.
In addition, we’d like to let you know about some of the steps we are taking to help our customers during these difficult times.
- We are temporarily waiving the following fees on all consumer deposit accounts effective March 24, 2020:
- Overdraft fees
- Returned item fees (including non-sufficient funds and uncollected funds, returned redeposited item and check redeposit)
- Use your Piermont debit card on any ATMs to access cash: as you may know, we don’t charge any fees for the use of non-Piermont Bank ATMs and we reimburse you for any fees charged by other banking organizations.
Our teams and vendors continue diagnostic efforts to resolve the intermittent service interruptions accessing Personal and Business Online Banking, Mobile Banking and Access Manager. We recommend users clear cache and cookies or access the browser in InPrivate Browsing mode prior to signing on. We understand you are relying on these tools to view accounts and transactions during this COVID-19 pandemic and have all resources dedicated to resolving this event. We apologize for the inconvenience.
Our comprehensive online banking platform offers great tools to help simplify your financial life.